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The ease of shopping at Today's Clothing
Click on any designer's
logo to view their collections on the
Collections
page. If you are buying a gift for someone or need sizing information,
please go to our Gift Buying page and our
Size
Chart page.
To access any fashion
within a collection, simply click on the image. A page will
appear showing details and ordering information. To view detail of the
item, click
on the picture within this page.
Use the dropdown menus
to make your quantity, size and color selections, just point and click. Our shopping cart defaults
to ONE item selected. If you wish to purchase more, you MUST change the
quantity for each item that you wish to purchase and then click
"Add to Cart".
You may access your
shopping cart at any time to view your selections by simply clicking on
"View Cart"" at the top of the page.
Each item you purchase
will bring you to your shopping cart page. If you would like to continue
shopping, simply click on the "Continue Shopping" logo.
Please check your order carefully by checking sizes, colors, quantities,
etc. Once
you have finished making all of your selections, click on "Order
Checkout".
We generally ship USPS or
UPS depending on delivery time. When you are checking out, you have the option which
service you prefer - USPS Ground, USPS Express, UPS Ground, Second Day Air, 3 Day Select, Overnight,
etc. Once your order is shipped, you will be sent an email
confirmation. If we shipped via UPS, your email will contain a tracking
number you may use to track your order. You can then track your order by
going to
UPS
tracking site.
In
case
your
item
is
out
of
stock
and
needs
to
be
ordered,
we
will
notify
you
of
approximate
ship
date. In
the
event
you
do
not
wish
to
wait,
you
are
required
to
respond
via
email
within
48
hours
to
cancel. If
we
do
not
hear
from
you,
we
will
consider
your
order
valid
and
place
the
order
with
the
manufacturer.
FREE SHIPPING
for all orders within the Continental United States. Free
shipping applies to ground services only and Today's Clothing will
opt for USPS
Postal Mail services or UPS Ground depending on delivery time.
You may request faster service - you will have that option during checkout
and we will adjust the shipping charges accordingly. If an item is
returned, a shipping fee may be imposed on the original shipment if you have
received free shipping.
DISCRETE
SHIPPING - All items are shipped discreetly with only Great
Expectation as the return address. We use either plain brown or
white (200 lb. crush test) boxes or padded envelopes for delivery.
Lingerie sets or nightwear will be packaged in a white gift box ready to
wrap yourself or you may take advantage of our
gift wrapping service.
For International shipped orders, upon
checkout you may choose Priority Mail International, which is delivered in
approximately 6 to 10 days or Express Mail International, which generally takes 3 to 5 days.
USPS International shipping rates out of
U.S. are flat rates so if you buy one item or several up to three lbs., the shipping cost
is the same price.
Customs Fees (if applicable)
Please be aware orders shipped outside the
United States may be subject to customs import duties and or taxes based on
the destination country. Our customers are solely responsible for any
payment of import duty fees and or taxes being levied by your local customs
authorities in your country. TodaysClothing.com has no knowledge or control
of any customs charges as they may be levied by some countries. If you have
any further questions on duties or taxes payable or refundable, please
contact your local customs authority.
Fill out your credit
card, billing and shipping information carefully. All fields in bold are
required. Errors may cause delay in processing your order. Please
be certain to enter your email address correctly so that you will receive
confirmation of your order.
We will send you an
email confirmation of your order within 24 hours. If not, it may
mean we did not receive your order.
Most likely an incorrect email address has been submitted.
effortless checkout
We offer several
methods to make your shopping experience safe and easy.
Online ordering
through the use of our encrypted secure servers. We offer credit card
transactions for Visa, MasterCard, Discover and American Express. Your
credit card is normally charged the day we ship for in stock items and your statement will show a
charge from Great Expectation. For special orders,
half will be charged at time of order and balance on day of
shipment.
To order by mail, print
out the
mail order form include either
credit card information, money order, personal check or cashier's check,
(U.S. funds). Sorry, no CODs. Fax us (203-483-0700) or Mail to:
Today's Clothing
1140 Main Street
Branford, CT 06405
Orders for
in stock
items are shipped the next business day. Delivery times may
vary due to the fact we offer primarily designer clothing. If we
currently are out of stock in your selection, most orders may take approximately
1-2 weeks to fill. Occasionally some special orders could take 3-6 weeks
depending on item availability and your delivery
destination. We will email you if we are out of stock on a
particular item and give you an approximate delivery
date.
Our exchange policy
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Special Holiday Return Policy:
Our return policy is extended
for Christmas and Valentine's Day as follows: Items purchased from
November 10th through December 24th may be returned up to January 15,
2010.
Items purchased from January 1st
through February 13th may be returned up to March 13, 2010. |
We want you to be 100%
satisfied with your purchase.
No hassle return policy -
no return authorization needed (RMA)
Today's Clothing takes great pride in providing our customers with
the finest clothing and our exchange policy with any exclusions listed below
with an Asterisk
*
is
we
will gladly accept exchanges
of your clothing or lingerie to ensure proper fit or, you may receive a refund
or store credit, less
our shipping and handling costs, if you decide the style is simply not
right for you. If you have any questions
about any of our lines before
ordering
or
if
you
have
any
questions
about
our
exchange
policy, please feel free to contact us at
Customer Service. Please visit our
Size Chart pages for helpful information that will help with proper style, color and fit.
All merchandise to be exchanged
with any exclusions listed below with an Asterisk
* must be sent and paid for by the customer and received by
Today's Clothing
(dba Great Expectation) no later than 30 days from the shipping
date. Any items returned from 31 to 60 days will receive
Today's Clothing (dba Great Expectation) store
credit only, which may be used at anytime. Please let us know the
reason for the exchange and include a copy of your invoice for proper
credit. We recommend insured mail or courier service to ensure delivery. In
compliance with hygiene laws, all items must be returned to us in new
condition, unworn nor washed with all tags and stickers attached in its
original packaging. Items not returned in this condition will NOT be
accepted and will simply be resent to the customer with shipping charges
applied using the original form of payment. Additional shipping rates will
be charged at the time exchanges are shipped back to the customer. Shipping
fees are not refundable.
Please note that we do not refund shipping charges for the initial
shipment of your order or the return postage in the case of any exchange.
If you have received free shipping on your order, our cost of shipping and
handling your purchase will be assessed if any items are returned for a
refund or exchange.
*If an item is prepackaged, please be careful
when opening. If the packaging is ripped, torn or missing components, it
cannot be resold and we cannot accept the item for return.
*Please
note:
Our
exchange
policy
does
not
apply
to final clearance items, hosiery and
special orders are final sales and are not returnable/exchangeable.
*Luna Luz
Return Policy : We want you to be
happy with your Luna Luz purchase. We are able to make one exchange for
size or colour preference but, because each piece is special order and
custom dyed per order, you will receive an in store credit only (good
forever) for Luna Luz returns. We cannot reimburse your credit card for
Luna Luz returns.
*Due to the adhesive nature of
NuBra products we cannot accept returns or exchanges on these
products. Please choose your size carefully.
Important information on exchanges/returns:
While trying on your purchase do not wear deodorant, perfume, or heavy body
lotion that may stain items and may make it non-returnable.
All tags must be intact and items packaged to protect their shape to insure
proper credit. Due to the delicate nature of molded bra cups, please return
these items in our original box or a a protective box to insure credit.
Items containing a crotch should be tried on over your own underwear.
If we receive an item for an exchange or return that we do not feel meet our
hygiene and health criteria, we reserve the right to refuse these items.
Today's Clothing reserves the right to refuse
any return if it does not meet our return/exchange guidelines.
We are not responsible for manufacturing
defects or damage caused by customer error. Our full liability is limited to
exchanging the item if the manufacturer says the item is defective.
All items are inspected by a senior staff
member prior to shipping. If we inadvertently send an incorrect item or a
mislabeled item, we will cover the cost of shipping the correct item and
retrieval of item sent in error via USPS or UPS.
If
a package shipped is refused by a customer and it returns to us, we will
treat it as frivolous order. Customer will receive an in store credit (to
be used at any time) for the
purchase price, minus 20% restocking fee and the shipping and handling
fee.
If a package comes back to us as
unclaimed by a customer, the customer will receive an in store credit
(to be used at any time) for the
purchase price, minus 10% restocking fee and the shipping and handling
fee.
Customs Fees (if applicable)
Please be aware orders shipped outside the
United States may be subject to customs import duties and or taxes based on
the destination country. Our customers are solely responsible for any
payment of import duty fees and or taxes being levied by your local customs
authorities in your country. Today's Clothing has no knowledge or control of
any customs charges as they may be levied by some countries. If you have
any further questions on duties or taxes payable or refundable, please
contact your local customs authority.
If you have any questions
about any of our lines before ordering or if you have any questions about
our exchange policy, please feel free to contact us at
Customer Service. Please visit our
Size Chart and our
Hints pages for helpful information that will help with proper
style, color and fit.
Returns:
Today's
Clothing dba Great Expectation Attn:
Return Department
1140 Main Street
Branford, CT 06405
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